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Ferdinand
Munoz.

Professional résumé · San Antonio, Texas

Ferdinand Munoz.

Systems Engineer & Technology Leader

Healthcare IT · Cloud & Networks · Software Automation

Systems engineer and technology leader with 15+ years of experience across healthcare IT, infrastructure and custom software. Led 14 full-stack developers, directed integrations across four EMR/LIS platforms, and supported technology for 200+ healthcare professionals. Combines hands-on engineering with team leadership, stakeholder coordination and operational support. Based in San Antonio, Texas; bilingual in English and Spanish.

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Updated October 2026 · 2 pages · Searchable PDF

01 / Career

Professional experience.

2020 – Present

Current

Technology Consultant / Independent Contractor

Independent

Concurrent with InnovativeGX role (2020–2024)

Deliver systems, software and technical consulting for healthcare organizations, laboratories, medical distributors, law firms and professional-services businesses.

  • Built DistroDocs, a full-stack medical-distribution platform for inventory, orders, compliance documentation and reporting.
  • Developed Python automation for data extraction, transformation and healthcare interfaces; integrated EMR environments for hospice and home-health operations.
  • Managed cloud, network, endpoint, email and domain environments using HIPAA-aligned security practices.
  • Designed and launched websites and custom business applications for healthcare and professional-services organizations.
  • Provided digital-evidence analysis, custom tooling, evidence organization and courtroom exhibit support for a defense team during a year-long federal healthcare-fraud trial.

2020 – 2024

IT Director

InnovativeGX, LLC

Directed healthcare integrations, AWS infrastructure, network security and software delivery for a healthcare technology organization.

  • Managed and mentored 14 full-stack developers; coordinated technical vendors and stakeholders across healthcare technology projects.
  • Directed EMR/LIS integrations involving NovoPath, athenahealth, LIMSABC and eMDs, including clinical order and result workflows.
  • Engineered AWS infrastructure with backup, restoration and fault-tolerant systems to support business continuity.
  • Led enterprise VPN and firewall implementations across multiple client locations.
  • Scoped and delivered complex technical projects within agreed scope and schedule.

2014 – 2020

IT Help Desk / Healthcare Technology Support

Consultants in Pain Medicine, LLC

Provided hands-on technology support for a multi-location clinical practice serving 200+ healthcare professionals.

  • Supported 200+ healthcare professionals across clinical operations, resolving technology issues in day-to-day workflows.
  • Built workflow-automation scripts to improve organizational productivity.
  • Produced executive-level system-performance reports and supported infrastructure optimization and network-security initiatives.
  • Managed endpoint, email and domain environments across multiple practice locations.

02 / Applied engineering

The work behind the résumé.

Explore the problem, my contribution, and the implementation in each case study.

01 / Project

QR-Based Laboratory Sample Tracking

Developed QR-based laboratory software tracking sample arrival, machine-to-machine movement and the full lifecycle through posted results.

Read case study02 / Project

COVID-19 QR Registration & Return-Visit Lookup

Built LIS registration with a patient-specific QR code for repeat-test lookup without re-entering demographics and insurance.

Read case study03 / Project

COVID-19 Patient Outreach CRM

Created a custom CRM supporting COVID-19 patient outreach and free test-kit programs.

Read case study04 / Project

Clinical Archive & Record Viewer

Preserved legacy Careficient records and original PDFs through Playwright-assisted extraction; built an organized, read-only viewer for authorized retrieval.

Read case study05 / Project

Healthcare Interoperability

Directed integrations across NovoPath, athenahealth, LIMSABC and eMDs, supporting EMR/LIS order and result workflows.

Read case study06 / Project

DistroDocs

Built a full-stack medical-distribution platform covering inventory, order management, compliance documentation and reporting.

Read case study07 / Project

Infrastructure & Security

Hands-on cabling, rack and patch-panel work, cable testing and certification, network configuration, PoE cameras, NVR/DVR, alarms and access control; also AWS recovery and multi-site VPN/firewall environments.

Read case study08 / Project

Data Processing & Automation

Built repeatable collection, validation, normalization and export workflows using Python and structured datasets.

Read case study09 / Project

Digital Forensics & Litigation Support

Developed technical tools and organized digital evidence and courtroom exhibits for a federal defense engagement.

Read case study10 / Project

Asana API Data Extraction

Created custom software using the Asana API to extract platform data.

Read case study11 / Project

Slack Communication Archive

Built custom software using the Slack API to archive channels, chats and workspace communications.

Read case study12 / Project

BambooHR Offline Records Archive

Created a custom program to extract BambooHR records and build an offline version for HR record keeping.

Read case study13 / Project

COVID-19 Laboratory Systems — Team Contribution

Contributed to a team developing multiple systems to improve laboratory quality and efficiency during the COVID-19 pandemic.

Read case study

03 / Capabilities

Technical depth. Operational context.

Technology Leadership

  • Team leadership — 14 full-stack developers
  • Vendor and stakeholder coordination
  • Project scoping and delivery
  • Cross-functional communication
  • Strategic technology planning

Systems Engineering

  • Network architecture and administration
  • Windows Server, Active Directory
  • Endpoint management (Hexnode MDM)
  • Business-continuity planning
  • Disaster recovery and restoration

Healthcare IT and Interoperability

  • EMR and LIS integration
  • Bidirectional order and result workflows
  • HL7 interface design and troubleshooting
  • Hospice and home-health technology management
  • Clinical operations support
  • QR-based laboratory sample lifecycle tracking

Cloud and Infrastructure

  • AWS architecture and administration
  • Backup, restoration and fault tolerance
  • Enterprise VPN design
  • Cisco and SonicWall firewall administration
  • UniFi network infrastructure

Cybersecurity and Compliance

  • HIPAA-aligned security practices
  • Certification-readiness guidance
  • Email security — SPF, DKIM, DMARC
  • Incident investigation and response
  • Access control and policy enforcement

Custom Software and Python Automation

  • Python scripting and automation
  • Data extraction and transformation
  • Database-backed application development
  • Workflow automation design
  • Full-stack development leadership
  • Asana and Slack API programs; offline BambooHR record archives

Web Development

  • Full-stack web application development
  • Customer-facing website design and build
  • React, TypeScript, Node.js
  • Internal business systems and portals
  • Performance, SEO and accessibility

Digital Forensics and Litigation Support

  • Digital evidence acquisition and analysis
  • Cybersecurity incident investigation
  • Federal and civil litigation support
  • Expert technical documentation
  • Findings communication for legal audiences

Cabling, Cameras and Building Security

  • Cat5e/Cat6 and fiber; cable runs and network drops
  • Altex-sourced network racks, cable punch-downs and patch panels
  • Cable testing and cable certification
  • Ubiquiti G4/G5 and 4K cameras; PoE; NVR/DVR and remote viewing
  • Honeywell and 2GIG alarms; UniFi and other door access-control systems; intercoms
  • Healthcare networks; Ubiquiti access points, Cisco firewall deployments and VLANs

04 / Education

Bachelor of Science, Computer Information Systems

Minor in Computer Science · Graduated 2010

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