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COVID-19 / Patient outreach software

Patient outreach.
Built around the program.

I created a custom CRM that supported COVID-19 patient-outreach programs, including outreach around free COVID-19 test kits.

Program context

Software supporting patient outreach.

01 / People

Patient outreach

The CRM supported outreach efforts within COVID-19 programs.

02 / Operations

Program support

Custom software shaped around the needs of those outreach programs.

03 / Access

Free test-kit programs

Included support for outreach around free COVID-19 test kits.

01 / The problem

Outreach needed its own operational system.

COVID-19 programs needed software that supported patient outreach and the operational needs of free test-kit programs.

02 / My contribution

A CRM built for the program.

I built a CRM tailored to those outreach programs. Its purpose was to support the connection between patient outreach, COVID-19 program operations, and free test-kit initiatives.

03 / The result

Dedicated software for COVID-19 outreach.

Delivered a custom CRM for COVID-19 patient outreach and free test-kit programs, bringing those program needs into a dedicated software system.